Welcome to K.C. Electric Association
K.C. Electric Association is a rural electric cooperative organized in 1946 to bring power to the Eastern Colorado plains, including rural areas and towns of Kit Carson, Cheyenne and parts of Lincoln Counties. As a not-for-profit electric cooperative, K.C. Electric is owned by the members that it serves. K.C. Electric's headquarters is located at 422 3rd Ave. in Hugo, Colorado; its operations center is located at 281 Main St. in Stratton, Colorado. Outpost offices are located in Cheyenne Wells and Flagler, Colorado. Office hours are Monday through Thursday, 7 a.m. to 5:30 p.m.
Many K.C. Electric employees are customers as well. We know the importance of electricity in our homes, farms, and businesses. Our goal is to bring you quality, affordable and reliable electrical power. We are proud to serve you and we take our responsibility very seriously.
To provide our members with safe, reliable service at the lowest cost, while maintaining an environmentally responsible, accountable, and sustainable operation now and in the future.
K.C. Electric Offices will be closed, Monday, September 5, 2016, for Labor Day.
Upcoming Regular Board Meeting of K.C. Electric:
422 3rd Ave, Hugo, Colorado
As a cooperative member, you already know how important it is to make your voice heard. Since this is an election year, please remember to cast your vote, and remind your neighbors to get out and vote. Check out this link.
At K.C. Electric Association, maintaining good communication with you, our member, is top priority. Advancements in technology offer more options for keeping lines of communication open, but many businesses are required to operate within the boundaries set by law and regulation – such as those issued by the Federal Communication Commission (FCC). In particular, FCC regulations control the use of auto-dialed and prerecorded calls – sometimes called “robo-calls” – sent to land lines and cell phones.
The steps K.C. Electric Association must take to comply with FCC requirements stem from the Telephone Consumer Protection Act of 1991, which was designed to help consumers avoid unwanted telephone solicitations. Over the years, the FCC has made it clear that this law also applies to robo-calls and texts sent to wireless devices.
This gets tricky when a co-op member discontinues use of a cell phone number that is subsequently assigned to a non-member. How does a caller determine that a number has been reassigned? We could face possible violations of $500 per violation, or $1,500 if the violation is found to be willful. The FCC may issue penalties of $16,000 for each violation.
So how do the FCC requirements affect you as a co-op member? Important notifications that we use to communicate with you, such as disconnect notices, could be considered violations.
Beginning January 1, 2017, K.C. Electric Association will no longer be providing courtesy calls to members prior to disconnection. Members will still be receive a disconnect notice in the mail prior to disconnection but will not receive a courtesy phone call prior to disconnection.
Below you will see the new rates passed by the K.C. Electric Board of Directors at its January 2016 board meeting. These rates represent a revenue neutral rate restructure as we adjust to the rate design change implemented by our power supplier. Our power supplier, Tri-State Generation and Transmission notified us late last year that they would be changing their rate design from an all energy rate to a demand-energy rate. K.C. Electric’s rate restructure will take effect on March 1, 2016. More...
Financial Help Available With Your Electric Bill
Energy Outreach Colorado has committed $ 50,000 to K.C. Electric Association to help our residential members with past due balances make the transition from a traditional account to a prepay account. Some financial assistance is also available for existing prepay accounts that have a past due balance.
A K.C. Electric prepay account allows residential members to purchase energy before they use it. When making a payment, members put a positive balance on their account and as they use electricity the balance goes down. Prepay participants receive alerts when they have less than five days’ worth of electricity remaining. Members can choose to add money to their prepay balance anytime through a variety of payment methods.
A prepay account allows members to customize their payments to their lifestyle and budget. Some choose to make smaller more frequent payments, while others choose to put a large balance on their account. Either way, it allow members to be in control of how much energy they use and their costs.
If the account balance goes below zero, power is automatically disconnected. However, a member can have their power turned back on in minutes by making a payment anytime of the day. Payments can be made 24/7 online via a computer or a smart phone. Payments can also be made during normal business hours via phone or in person at either the Hugo or Stratton office. Members on prepay are not subject to disconnect fees, reconnect fees, late fees or collection fees. There are also no payment due dates or minimum payments associated with the program
For more information about prepay, click here, or contact the Hugo office at 1-800-700-3123.